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San Diego Collection Agency

The Kaplan Group has been San Diego’s premier commercial collection agency since 1991. This is reflected in our A+ rating with the Better Business Bureau and 85% success rate on large viable claims. We’ve helped San Diego companies in a wide variety of industries collect from their customers throughout California, all 50 states and the world.

  • There is no fee unless we collect
  • Contingency rates range from 10% to 25%
  • We are San Diego's large commercial claims experts
  • We produce an 85% success rate on large viable claims.

Our Mission

Dean Kaplan, expert negotiator and debt collector, is the President of The Kaplan GroupWe believe every client should get paid for every valid invoice. We don’t quit until we have your money or your customer is insolvent.

The Kaplan Group has assembled a group of business professionals and debt collection techniques to achieve this mission. We don’t use overseas call centers, letter series, auto-dialers or script reading collectors like most collection agencies. Instead, our professionals develop a deep understanding of each individual claim and the non-paying customer and then create a strategy that is focused on maximizing the likelihood of success. We can provide this higher level of service at very competitive contingency rates because of our unrivaled success rate in getting your money.

Our California based professionals have experience and education that you can’t find anywhere else. Many have graduate or college degrees. We’ve worked as senior executives, consultants and managers for a wide variety of companies. We use that inside knowledge to figure out the best way to collect on each claim. And then we collect!

kaplancollectionagencyOur in house law firm will do a full second debt collection effort if necessary. There is no extra or up front charge for this service – you pay the same low rate whether we collect as an agency or attorney.

We have an 85% success rate on large viable claims and 76% on viable claims under $10, 000. Over 97% of our successful cases are solved without going to court. But, if litigation is the only way to collect, we have a nationwide network of attorneys who will handle your case on a contingency basis. We hate the court room, but we won’t hesitate to go there upon your written approval if that is the only way to get your money.

Of the thousands of collection agencies in the USA, we are one of less than 250 that have been qualified by the International Association of Commercial Collectors. The Better Business Bureau gives our collection agency an A+ rating. We are licensed and bonded to collect in all 50 states. We have never had a complaint filed against our firm and every on-line review is 5-Star.


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